FAQ

Getting Started & Wallet

How do I start playing?

Simply connect your wallet—no sign-up or personal info required. Then, deposit funds into your balance manager to begin playing.

What if I don’t have a wallet?

Check out this guide on setting up a Sui-compatible wallet: Sui Wallets Guide.

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Using the Balance Manager

Why do I need a balance manager?

It lets you play seamlessly without having to sign every individual transaction.

Who can access the balance manager?

A special token is sent to your wallet—only you can deposit or withdraw. A separate browser token lets you play without extra signing.

How do I withdraw funds from the balance manager?

Withdrawals require the special wallet token, ensuring that only you can access and manage your funds.

Are withdrawals instant?

Yes, you can deposit and withdraw at any time from the balance manager without any additional constraints.

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Fairness & Game Mechanics

How are game outcomes determined?

Outcomes are generated using Sui’s native randomness module for secure, unpredictable results.

What does “provably fair” mean?

Every result is recorded on-chain, allowing anyone to verify the fairness of the game.

Can I check the fairness of each game?

Yes—game logic and transactions are transparent and publicly verifiable on the blockchain.

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Transactions, Payouts & Support

Are there any fees?

Gameplay fees are sponsored by the house; you only pay Sui transaction fees for deposits and withdrawals.

How fast are transactions?

Transactions typically complete within 1–2 seconds, depending on your location.

How can I be sure I’ll be paid out if I win?

The smart contract only accepts bets when the house has sufficient funds to cover potential winnings. Winnings are immediately added to your balance manager.

Where can I get support or learn more?

For technical issues, contact us on Telegram: Openplay Support. You can also explore our documentation for additional details: Openplay Docs.